Refund Policy (Ace Medicare) 

    • We try to provide our clients with a seamless experience that includes every payment that our users or patients make. We offer a very straightforward payment and cancellation policy as follows:

    • Call our Patient Experience Team at +91-860 300 2000 or send an email to to cancel or inquire about the status of your payment.

    • We encourage that you thoroughly read our rules, conditions, and terms of service. This will provide you with all of the necessary information about our duties and your rights as our users or patients for any payments you make using the payment link we provide.

    • We endeavour to exceed your expectations and make every effort to guarantee that all services are provided on time.according to our clients' needs and adhere to the quality of care

    • If a payment made by you fails, it will be reimbursed to the same payment method. The reimbursement will be given within 7-15 working days.

    • Please keep in mind that Ace Medicare does not withhold any payments made by you that are unsuccessful. The overall time spent on the refund procedure is totally determined by the Bank's ability to handle the transaction.